alkanlargroup.com the return and exchange conditions of the products purchased through it are linked to the following terms and procedures in accordance with the sales contract concluded electronically with the final owner of the product.
The performance of the service has not been started,
Within 7 calendar days, provided that the performance of the service has not been started info@alkanlargroup.com forwarding the cancellation request via,
In the last 1 (one) year, for the same product and/or other products belonging to the product group, the final owner of the product does not have a previously positively concluded return request
The products that cannot be returned due to the fact that they cannot be resold to another consumer with the same quality and quantity after the start of service performance and/or return are listed below.
Domain (domain names)
Trademark Registration Service and Fee Fees
All kinds of consulting and brokerage services
All kinds of technical support services
Products acquired through any kind of third-party procurement
All kinds of free services and/or products
alkanlargroup.com , if the return conditions defined above are again met for products that comply with the return request described above, it applies the following return procedures within 15 (fifteen) business days following the final consumer request, provided that it adheres to the following procedures and rules.
For the product whose return is requested, in order to make the product suitable for the final consumer's wishes and/or in addition to the product's lean state at the time of the first sale, technical support, cargo, bank commission and /or performed for any customizations or Octane interventions requested by the final consumer and/or any technical services requiring expertise, and which cannot be refunded in cash as a result of this sudden performance alkanlargroup.com other operational costs declared by the company are deducted from the price of the service and/or product collected at the time of sale and returned to the right holder in cash. For whatever reason, it is not possible to refund the cash equivalent of free services or products or discounts earned from special and/or general campaigns.
The allocation of the sales fees related to the products or services whose refund is requested as a shopping credit to be used for the purchase of the product or service again is carried out in favor of the final consumer, without any other deductions, after deducting the cargo and other third-party costs, if any, on the sales price paid for the product or service. It is not possible for the amounts in the shopping credit accounts to be recalled and/or requested by the final consumer in cash.
Refund requests are made within 7 (seven) calendar days following the purchase;
Product / service subject to refund
The reason for the refund (if any)
The requested form of return (cash or purchase credit)
Containing the details and in which the final consumer is using the product and/or service alkanlargroup.com via the verified e-mail address contained in the member account info@alkanlargroup.com it is performed by sending an e-mail to the address. Any refund request made outside the relevant communication channel and without complying with the requirements contained in this article will not be processed.
Procedures related to installment purchases, credit card campaigns and point usage, gift vouchers and third-party discounts
Gift vouchers and refunds of any kind are not possible and cannot be requested for any discount application. Bank commissions deducted during the credit card transaction and points used through credit card programs cannot be refunded. Applications related to credit cards may differ depending on banks and financial institutions.
The procedure to be applied in transactions with foreign currency alkanlargroup.com , regardless of which currency it offers its products and services for sale, it will make transactions on the amount of TL (Turkish Lira) it collected at the time of purchase in return transactions.
alkanlargroup.com , has the right to reject requests that do not comply with the previously announced refund policies.
Withdrawal of extradition request
The final consumer has the right to withdraw from the refund request until the refund is realized.
The right of objection of the final consumers is to be reserved koalamedya.com in case of a dispute in the return policies alkanlargroup.com the laws of the country in which the company is located will be taken as a basis and the operation of legal sanctions will be carried out by the courts established in this country.
This refund policy alkanlargroup.com it is binding between individuals and/or institutions that have the title of final consumer in terms of its products and services and Decrees, alkanlargroup.com anyone who purchases products or services through it is deemed to have accepted this declaration and its principles in advance.
